FAQs


FAQs


We guarantee our customers’ shipments by ensuring minimum stock levels depending on the product type. Our IT system takes stock and keeps all the information up to date to enable timely product supply.

It varies depending on stock levels or whether we need to order in from our contacts. Delivery times tend to range from a few days to several weeks, with the destination of the goods also requiring consideration.

You can obtain the price for any product through your regular sales agent, or if you are a new customer, please fill out the form for the product in question and you will receive a response within 24-48 hours. Please feel free to consult our contact page too.

To find the relevant documents, visit the product data file and you will find all the relevant product information in the top right corner.

We have over 200 products registered with REACH. You can check whether a product is registered in REACH in the header of its data file (Link to products). You can fill out the form or contact your regular sales agent for more information.

Yes, we can. Should you not be able to find the product you want, please contact us using the form and one of our sales agents will reply within 24-48 hours. Please visit our services page for more information.

We provide tailored solutions for each product. Contact your regular sales agent for further packaging information, or fill out the form for the product in question, indicating the required amount.

Yes, we can provide change control for some of our products. Please visit our services page for more information or contact your regular sales agent.

Yes, DC Fine Chemicals supplies a wide range of fine chemical products, including APIs. Please check our catalogue and contact us should you not find the product you want so we can source a supply for the product.

We do supply other products, but we mainly supply products for four sectors, namely Life Sciences, Diagnostics, Pharmaceutical, and Process Solutions.

Using our own internal analytical methods in our in-house quality laboratory. You can find more relevant information in the our facilities page.

DC Fine Chemicals is a supplier of fine chemical products. We find a source, relabel the product, and then repackage in accordance with our customers’ needs. All the same, we do synthesise some specific products.

Our opening hours are Monday to Thursday from 08:30 to 18:00, and Friday from 08:00 to 14:00 (local time), apart from the summer holiday period (August) when we open 08:00 to 14:00.

Given the exceptional circumstances deriving from the COVID-19 pandemic, we are open from 07:00 to 15:00 until further notice.

The options vary depending on the nature of the operation. Please check with your regular sales agent to find out the options for your specific case or fill out the contact form.